At ShieldByte Institute, we are committed to protecting your personal information and ensuring transparency in how we collect, process, and use your data. This Privacy Policy explains how we manage user information when you visit our website, register for courses, or use any of our digital services. By using our platform, you agree to the terms described below.
1. Information We Collect
We collect personal data that you voluntarily provide when registering, purchasing a course, or contacting us. This includes your name, email address, payment details, and communication preferences. Additionally, we may collect non-personal data, such as browser type, IP address, and usage statistics, to improve website performance and security.
2. How We Use Your Information
The information we collect is used to:
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Provide and manage your account and course access
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Process transactions and issue confirmations
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Deliver course updates, newsletters, and important notifications
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Improve user experience and develop new educational content
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Ensure compliance with legal obligations and internal security standards
3. Data Retention
We store personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable laws. Once data is no longer required, it is securely deleted or anonymized.
4. Data Sharing and Disclosure
ShieldByte Institute does not sell, rent, or trade user data. We may share information only with trusted partners and service providers who assist in operating the platform, processing payments, or delivering communications. These partners are obligated to maintain confidentiality and data protection standards equal to our own.
5. Data Security
We implement advanced security measures, including encryption, access control, and regular system monitoring, to safeguard your data from unauthorized access, loss, or misuse. Despite these efforts, no online system can guarantee complete security. Users are encouraged to use strong passwords and avoid sharing account details.
6. User Rights
You have the right to access, correct, or delete your personal information. Requests can be made by contacting our support team at support@shieldbytein.com. We will respond within a reasonable time frame and comply with applicable data protection laws.
7. Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, it will be deleted immediately.
GDPR Compliance
ShieldByte Institute fully complies with the General Data Protection Regulation (GDPR). Users residing in the European Union have the following rights under GDPR:
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The right to access and obtain a copy of personal data held about you
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The right to request correction of inaccurate or incomplete information
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The right to request deletion of data where processing is no longer necessary
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The right to restrict or object to data processing under certain conditions
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The right to data portability
If you wish to exercise any of these rights, please contact us at support@shieldbytein.com. We will verify your identity before processing your request to ensure data security.
Confidentiality Policy
At ShieldByte Institute, confidentiality is central to our mission. All personal and institutional information shared with us during the learning process is handled discreetly and is never disclosed without consent. Our staff and partners adhere to strict confidentiality agreements to ensure that user data, course progress, and correspondence remain private.
We also maintain internal training for employees on data handling practices, ensuring ongoing compliance with ethical and legal standards of confidentiality.
Cookie Policy
Our website uses cookies to enhance user experience and improve site functionality. Cookies are small text files stored on your device to help us remember your preferences and analyze website performance.
We use three main types of cookies:
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Essential Cookies – Required for basic website operation.
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Performance Cookies – Used to gather anonymous data on how visitors interact with the site.
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Preference Cookies – Save your language and display settings for future visits.
You can disable cookies in your browser settings; however, doing so may limit the functionality of certain site features. Continued use of our website constitutes consent to our use of cookies.
Data Transfer
In some cases, your data may be processed outside of your country of residence. ShieldByte Institute ensures that any such transfers comply with international data protection laws and use secure channels.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in technology, regulations, or business operations. The most current version will always be available on our website, and the effective date will be clearly indicated.
Contact Information
If you have questions or concerns regarding this Privacy Policy, data protection, or your personal information, please contact us at:
support@shieldbytein.com
