Terms of use

Welcome to ShieldByte Institute. By accessing or using our website, courses, or services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our platform. If you do not agree with these terms, you must not use our website or services.

1. Acceptance of Terms
By using the ShieldByte Institute platform, you acknowledge that you have read, understood, and agreed to these Terms of Use. ShieldByte Institute reserves the right to update or modify these terms at any time without prior notice. Continued use of the platform after such changes constitutes acceptance of the revised terms.

2. Eligibility
Our services are intended for individuals aged 18 years or older. By registering, you confirm that you meet this age requirement and possess the legal capacity to enter into binding agreements.

3. Account Registration and Security
To access certain features, users must create an account. You agree to provide accurate and complete information during registration and to maintain the confidentiality of your login credentials. ShieldByte Institute is not responsible for unauthorized access resulting from your failure to secure your account.

4. Use of the Platform
You agree to use the website and services solely for lawful purposes and in accordance with these Terms of Use. You may not attempt to disrupt or compromise the integrity of our systems, gain unauthorized access, or use the platform in ways that may harm its performance or reputation.

5. Intellectual Property Rights
All materials, including text, graphics, logos, videos, and digital content, are the property of ShieldByte Institute and are protected by international copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written permission.

6. Course Access and Licensing
Upon purchasing a course, you receive a personal, non-transferable license to access and use the course materials for educational purposes only. Sharing, reselling, or redistributing the content in any form is strictly prohibited.

7. User Conduct
You agree not to upload, post, or transmit content that is unlawful, offensive, or infringes on the rights of others. ShieldByte Institute reserves the right to suspend or terminate accounts violating these standards.

8. Privacy and Data Protection
We respect your privacy and handle personal information in compliance with applicable data protection regulations. For details, please review our Privacy Policy, which explains how we collect, use, and store user data.

9. Limitation of Liability
ShieldByte Institute shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform, including data loss or system errors. Users assume full responsibility for their reliance on course materials and information provided.

10. Termination
ShieldByte Institute reserves the right to terminate or restrict access to its services at any time, with or without cause, and without prior notice, if a user is found to be in breach of these Terms of Use.

11. Governing Law
These Terms of Use are governed by the laws of Switzerland. Any disputes arising from or related to these terms shall be resolved in the competent courts of Switzerland.

12. Contact Information
If you have any questions about these Terms of Use or need support, please contact us at:
support@shieldbytein.com


Service Disclaimer
The educational content provided by ShieldByte Institute is designed for informational and training purposes only. While we strive to ensure the accuracy and reliability of all materials, we make no warranties or representations regarding completeness, accuracy, or suitability for specific professional purposes. The institute does not assume responsibility for any outcomes, damages, or decisions resulting from the use of information presented in our courses or materials.

Users acknowledge that cybersecurity practices evolve rapidly and that all information provided may become outdated over time. It is the responsibility of each learner to verify the applicability of techniques and practices before implementing them in professional environments.


Refund Policy
At ShieldByte Institute, we are committed to providing high-quality educational experiences. However, we understand that circumstances may change. Refund requests are handled according to the following conditions:

  1. Refunds may be requested within 14 days of purchase, provided that the user has not completed more than 20% of the course content.

  2. Requests must be submitted in writing to support@shieldbytein.com, including the order number and reason for the request.

  3. Once approved, refunds will be processed within 10 business days to the original payment method.

  4. Courses purchased as part of a bundle or promotional offer are non-refundable.

  5. ShieldByte Institute reserves the right to deny refund requests that do not meet the outlined criteria.

By purchasing or enrolling in our courses, you agree to the terms of this Refund Policy.